FAQ – Özel Emas Ambulans

Which areas do you serve?

Our main service area is central Tekirdağ and the districts of Çerkezköy, Çorlu, Kapaklı, Saray, Malkara, Muratlı, Hayrabolu, Şarköy and Ergene. In special cases, we can also provide intercity patient transfer and international ambulance transfer.

How can I contact you to call an ambulance?

You can call our 24/7 hotline or fill out the contact form on our website. In emergencies, we recommend calling us directly by phone.

How are your ambulance service fees determined?

Fees vary according to distance, type of service (emergency transfer, private ambulance, event coverage, rental, etc.) and the medical equipment required. Fees for transfers within a district differ from those for intercity transfers.

What types of ambulances do you have?

We have emergency ambulances, patient transport ambulances, event ambulances and rental ambulances. All vehicles comply with regulations and are regularly maintained.

What facilities are available inside the ambulance?

Monitors, oxygen systems, a defibrillator and emergency response equipment. Depending on the case, the transfer is accompanied by a doctor or a paramedic.

Do you provide standby (fixed-point) ambulance services at events?

Yes. Stationary or mobile ambulance support is provided at concerts, festivals, sports competitions and factory events.

How does your intercity patient transfer service work?

The transfer is planned under the supervision of an expert team, and the patient’s condition is monitored throughout the route. Example: 24/7 service is provided on routes such as Tekirdağ–Ankara or Tekirdağ–İzmir.

Do you offer international patient transfer?

Yes. International patient transfer, primarily to European countries, and air ambulance coordination are provided; customs and health permit procedures are handled.